Privacy Policy

This privacy policy applies to the Sensor VPN app (hereby referred to as "Application") for mobile devices that was created by Smart and Simple Intelligence LLC (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".

This document provides an overview of our commitment to safeguarding your privacy and handling your data responsibly while using the Sensor VPN app. We strongly encourage you to read this policy thoroughly to understand how we manage your information.

Acceptance of Privacy Terms

By using the Sensor VPN app, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you disagree with any aspect of this policy, please refrain from using the Sensor VPN app.

Data Security Commitment

Protecting our customers' data is our foremost concern. We only collect essential user data needed to provide and maintain our services. All terms used in this Privacy Policy are defined in our Terms of Use. By accessing, installing, or using the Sensor VPN app, and by submitting your personal data to us, you agree to this Privacy Policy and enter a legal agreement with Smart and Simple Intelligence LLC, a Georgian company, referred to as Sensor VPN, "we," or "us." The data controller for your personal data is Smart and Simple Intelligence LLC (email: support@smartandsimpleintelligencellc.com). If you object to this Privacy Policy, please do not use the Sensor VPN app.

Data Processing Details

The Sensor VPN app limits data processing to what is strictly necessary for service provision, payment processing, and operating our website and mobile applications. Data processing is both automated and manual, and Sensor VPN or its subsidiaries will act as the personal data controller. We use third-party processors for payment processing, email services, marketing, and basic analytics. We adhere to a strict no-logs policy, ensuring that your activities through the Sensor VPN app are not monitored or recorded.

Information We Collect

Registration may be optional. If you choose to register, you'll need to provide your email address, which helps us communicate with you for service updates or troubleshooting. This email is also necessary for password recovery and establishing a VPN connection. For payment processing, our partners handle basic billing information. You are responsible for providing accurate, current, and complete information. We reserve the right to suspend or terminate accounts with inaccurate information. Technical data processed by Sensor VPN is minimal and may include server load information to recommend optimal servers.

Targeted Advertising

We may collaborate with third-party networks using cookies and pixel tags to collect data for personalized advertising. These ads may appear on our and third-party websites and apps. You can learn more about these practices and opt-out choices at the National Advertising Initiative's website. Note that opting out does not exempt you from seeing ads; they will just be less personalized. We are not responsible for third-party cookie use and recommend caution when sharing personal information on external platforms. Our advertising partner is Admob.

Underage Users

Individuals under 18 should not use the Sensor VPN app or provide personal data without guardian supervision. We assume all users and data providers are at least 18. If we discover underage users, we will suspend their access immediately.

Data Processing Justification

We process your data to provide the best possible service, based on our contract outlined in the Terms of Service. We may use your email for direct marketing with your consent or as legally permitted. Data may be shared with third parties as specified in this policy.

Your Data Rights

You have the right to inquire about your data, request corrections, object to certain processing, receive a copy of your data, request data transfer, or deletion. We comply with GDPR, CCPA, and other relevant laws. We do not log browsing history or traffic, making it difficult to link VPN IP addresses to individual users. In legal cases, we will provide the limited data we process. Withdraw consent or discontinue use at any time by contacting support@smartandsimpleintelligencellc.com.

Opt-Out and Data Retention

Unsubscribe from our communications anytime or control cookie use through your browser settings. We retain personal data as long as necessary, up to 2 years after the last app use. Contact us for a detailed list of your data. We respond within 30 days as per GDPR. We do not collect biometric data.

Policy Amendments

This Privacy Policy may be updated at our discretion. Users are encouraged to review the latest version regularly. Changes take effect upon publication. You cannot transfer your rights under this policy to others.

Information Collection and Use

The Application collects information when you download and use it. This information may include:

• Your device's Internet Protocol address (e.g. IP address)
• The pages of the Application that you visit, the time and date of your visit, the time spent on those pages
• The time spent on the Application
• The operating system you use on your mobile device

The Application does not gather precise information about the location of your mobile device. The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions. For a better experience, the Service Provider may require you to provide certain personally identifiable information, which will be retained and used as described in this privacy policy.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways described in this privacy statement.

If we receive a refund request for an in-app purchase, we may provide Apple with information about the user's in-app purchase activity. This could include details such as time since app installation, total app usage time, an anonymous account identifier, whether the in-app purchase was fully consumed, whether it included a trial period, the total amount spent, and the total amount refunded.

The Application utilizes third-party services that have their own Privacy Policy about handling data:

• Google Play Services
• AdMob
• Google Analytics for Firebase
• Firebase Crashlytics
• One Signal

The Service Provider may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process;
• when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• with their trusted services providers who work on their behalf and have agreed to adhere to the rules set forth in this privacy statement.

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data, please contact them at support@smartandsimpleintelligencellc.com and they will respond in a reasonable time.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13. The Application does not address anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information they process and maintain.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes by updating this page. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2024-04-30.

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Application, please contact the Service Provider via email at support@smartandsimpleintelligencellc.com.